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Awards & Accolades

GMMCO’s success with Six Sigma

Gmmco won the Customer Experience Award for the project “Drive Backhoe Loader (424B) product support: Growth and Customer Engagement through Process & Technology”.

With this GMMCO has won for the fourth consecutive year the APDS President’s Award.

GMMCO won the Silver Award in 2011, Operational Excellence Award in 2012, Gold Award in 2013 and now Customer Experience Award in 2014. The Award was given away at the Asia pacific Dealer Principal Conference held at Bali, Indonesia on 23rd September 2014.

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2011 – Silver Award for Improvement in Customer loyalty through CVS-IP

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2012 – Operational Excellence Award: Integrated Approach to Customer Engagement in Electric Power Division

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2013 – Gold Award for Excellence in Service Training to drive high Customer Engagement

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2013 – Gold Award for Excellence in Service Training to drive high Customer Engagement

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2014 – Customer Experience Award for Drive BHL Product Support Growth and Customer Engagement through Process & Technology

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Best Contractor Award

M/s Niko Resources has felicitated Gmmco’s O&M Team and honored them for achieving set targets of ‘Incident-Free’ Operation and implementing safety rules.

Gmmco’s O&M team always follows stringent practices that comply with the Safety Rules laid down by DGMS. This has resulted in 9 million hours of accident-free operation at Niko.

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Contamination Control Certification

Caterpillar has awarded the 5 Star Contamination Control Certification to Gmmco’s Nagpur Workshop, and the 4 Star Contamination Control Certification to the Chennai Workshop. What this means to customers is a totally clean service,

store and repair environment for their precious Machines and Engines when sent to Gmmco Workshops for repair and rebuild. It also means the use of contamination-free components and fluids during repairs. All told, it means longer component life, better Machine/Generator performance, and lower running costs.

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