CAT Industrial Engine

Comprehensive support and services to keep you going

Providing world-class solution is just a beginning. We at Gmmco go that extra mile in ensuring timely and efficient support services for the machine or equipment you have purchased. This is why we have introduced GmmcoAssist – a multi-functional service designed to support you in many ways that increases the uptime, thus improving efficiency.

For any kind of queries, there is GmmcoAssist Call. All you have to do is just pick up the phone and call on 1800 425 2546. It’s a 365 days, 16 hours a day support system that is always there to support and assist you. It’s you one point contact for all you service needs. The GmmcoAssist call centre is equipped to provide you support in 6+1 languages including Tamil, Malayalam, Telugu, Kannada, Gujarati, Hindi and English.
CALL NOW: 1800 425 2546

Gmmco offers round-the-clock field support through a dedicated team of 1000+ personnel across South and West India. The team includes highly skilled customer support engineers, expert service mechanics and product support managers that ensure timely service delivery.

Gmmco offers the complete range of genuine spares, parts and kits through strategically located Parts Stores, Online store and Parts On Wheels.

Gmmco’s team of expert trainers provide comprehensive technical and operator training for the most effective use of your machines. The immersive learning experiences use advanced training aids, multimedia and simulators to get the most out of the training programs. Whether on-site or classroom training, customers can get the training solutions customised to their requirement.

Gmmco’s state-of-the-art repair centers in Nagpur and Chennai are fully equipped to repair and rebuild old machines and engines. It gives customers a chance to extend the life of their old machines, thus saving valuable capital expenditure

Gmmco’s highly trained engineers analyse the fuel, oils and other fluids in the machine to provide valuable information on the health of the machine. Corrective actions are recommended to the customer based on the analysis of the fluids. Regular and scheduled fluid testing helps prevent unscheduled downtime of the equipment and also prevents huge repair costs.

CAT machines are factory fitted with Product Link hardware that sends data to the VisionLink Platform that is monitored by Gmmco and is also available to the customers. Fault Codes generated due to Operator faults, Monthly fleet trend reports (which includes Idle time, Run time, Fuel Burn), Monthly fleet performance reports with industry benchmarks and more are available to the customer to view and to help in decision making.

Gmmco offers a range of maintenance plans through various Customer Value Agreements that are custom-made for each customer. These CVAs are of many types and Gmmco will actively work with you to work out a CVA that is just right for your needs.