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962H

The 962H delivers performance you can feel in the most demanding applications. This machine offers unmatched operator comfort and efficiency in a world-class cab. New Performance Series buckets deliver decreased dig times, greater fill factors and superior material retention to increase productivity and reduce fuel consumption. Revolutionary electro-hydraulic (EH) provide low-effort finger-tip operation of lift, tilt and auxiliary work tool controls. The reliability, durability, and versatility of the 962H result in a machine that is better built to meet your needs.
Would you like to Rent or Buy New / Used?

Reliability

Tested and Proven - Ready to Work.
Caterpillar Designed Components
Components used to build Cat Wheel Loaders are designed and manufactured to Caterpillar quality standards to ensure maximum performance even in extreme operating conditions. Heavy duty components reduce the risk of premature wear thereby increasing uptime and reduce operating costs over the life of the machine.
Monitoring Programs
Monitoring product health is key to maintaining reliability of any equipment. Many programs offered by your Cat dealer make the tracking of your machine health quick and easy. These programs include Product Link™*, VisionLink™, and S∙O∙SSM Services. * Not all programs are available in all areas. See your Caterpillar dealer for details.
Renowned Cat Dealer Support
From helping you choose the right machine to knowledgeable support, Cat dealers provide the best when it comes to sales and service. Manage costs with preventive maintenance programs like Scheduled Oil Sampling (S·O·S) analysis or comprehensive Customer Support Agreements. Stay productive with best-in-class parts availability. Cat dealers can even help you with operator training to help boost your profits. And when it’s time for machine rebuild, your Cat dealer can help you save even more with Genuine Cat Reman parts, which have the same reliability and warranty as new parts at 40 to 70 percent of the new parts' prices on power train and hydraulic parts.
Structures
The H Series features many components which leverage product designs that have delivered reliable and durable machines for generations.

Durability

Better Built to Meet Your Needs.
Z-Bar Linkage
The proven Z-bar linkage with Performance Series Buckets offer excellent penetration into the pile, high breakout forces, good roll back angles and faster dig times. The results are improved tire life, superior fuel efficiency and exceptional production capabilities; all helping to enable a sustainable solution for your business.
C7 ACERT Engine
The Cat C7 engine with ACERT Technology maintains engine performance, efficiency and durability while dramatically reducing emissions. Electronic fuel injection is provided through the well-proven Caterpillar hydraulically actuated, electronically controlled unit injection (HEUI™) system. A wastegate turbocharger, equipped with a titanium wheel for improved durability, combined with air-to-air aftercooling provides consistent high horsepower with increased altitude capability.
Axles
The axles are designed to handle extreme applications resulting in reliable performance and extended life. The front axle is rigidly mounted to the frame in order to withstand internal torque loads and still maintain support for the wheel loader. The rear axle can oscillate to ±13 degrees helping to ensure all four wheels stay on the ground providing stability even in the roughest terrain.

Productivity

Work Smart and Move More.
Transmission
The legendary Cat planetary power shift transmission is updated with new shift logic. The downshift from 2 to 1 forward is now based upon torque requirements versus ground speed. This enables operators to use the fully automatic 1-4 mode which saves fuel and improves productivity and comfort. Speed shifts, both up shifts and downshifts have been dramatically improved for improved acceleration, speed on ramps and operator comfort.
Load Sensing Hydraulics
The 962H features a load sensing hydraulic system that automatically adjusts to operating conditions to provide only the hydraulic flow required by the implement for improved fuel efficiency. A new hydraulic valve has been implemented providing improved service access and machine weight distribution. Operators will notice enhanced ease of operation, more rimpull into the pile and an increase in lift force.
Constant Net Horsepower
The Cat C7 engine is electronically configured to provide constant net horsepower at full parasitic load, enhancing productivity and improving fuel efficiency.
On-Demand Fan
With electronic control of the variable speed on-demand fan, temperature levels of the engine coolant, transmission oil, hydraulic oil and air inlet manifold are constantly monitored. This data is used to control and maintain fan speed at the level necessary to maintain normal system temperatures. Controlled fan speed improves fuel efficiency, lowers noise levels and reduces radiator plugging.
Ride Control
The optional Ride Control System improves ride, performance and load retention when traveling over rough terrain. Operators gain confidence moving at higher speeds in load and carry operations decreasing cycle times and increasing productivity. Ride Control also reduces loads induced by travel over rough terrain and can extend the life of structures and drive line components.
Engine Idle Management System
The Engine Idle Management System (EIMS) maximizes fuel efficiency by reducing engine rpm after a selected amount of time. This gives customers flexibility in managing idle speeds for specific application requirements. Four idle control rpm levels are available.
Engine Idle Shutdown
The Engine Idle Shutdown feature automatically shuts down the engine after the machine has been idling for a predetermined amount of time. This saves you fuel and reduces hour accumulation on your machine.

Versatility

Work Tool Options to Meet Your Needs.
Work Tools for Many Job Site Requirements
An extensive range of work tools and bucket styles are available for the 962H allowing you to be able to customize this machine for your operation. The list includes: Performance Series Buckets (General Purpose, Material Handling, Rock); Specialty Buckets (Multi-Purpose, Side Dump, High Dump, Top Clamp, Waste Handling, Woodchip); Pallet Forks, Forestry Forks (Log and Lumber, Logging, Millyard), Pipe and Pole Forks; Plows (angle or V-style); and Rakes (with or without top clamp).
Performance Series Buckets: Load Easy, Fuel Efficient, Carry More
Performance Series Buckets utilize a system-based approach to balance bucket shape with the machine’s linkage, weight, lift and tilt capacities. Operators benefit from reduced dig times and better material retention; ultimately translating into significant productivity and fuel efficiency improvements.
Lower Operating Costs
Performance Series Buckets feature a longer floor that easily digs through the pile and provides excellent visibility for the operators to see when the bucket is full. Less time digging in the pile results in lower fuel consumption and improved tire life. A unique spill guard protects the cab and linkage components from material overflow.
Higher Productivity
Performance Series Buckets achieve higher fill factors for your operation - ranging from 100% to 115% depending on the machine application and material type. The buckets feature optimized geometry with a bucket opening matched to the machine’s linkage and incorporate a curved side profile to maximize material retention. The optimized design results in unsurpassed production capabilities. Note: Check with your local Cat dealer for availability of work tools and quick coupler systems.

Fusion Quick Coupler

One System. One Solution.
Improved Machine Performance
Fusion is the patented wheel loader coupler system from Caterpillar. The Fusion™ Coupler System provides performance virtually identical to pin on - with all the flexibility of a quick coupler system. The Fusion Coupler sits back, close-in to the loader arms - minimizing offset and increasing the machine’s performance.
No Loss of Performance
Fusion is designed to integrate the work tool and the machine by pulling the coupler and tool closer in to the loader. As a result, the center of gravity is moved inward, towards the machine. This translates to increased lifting ability when compared to machines equipped with other coupler systems.
Unsurpassed Durability
An advanced wedging mechanism creates a tight, rattle-free fit. This patented lock up system eliminates play and wear - resulting in a long service life.
Increased Visibility
A new, open coupler frame design clears sight lines from the operator’s seat, making it easier than ever before to engage and disengage attachments with certainty.
Common Interface Compatibility
The Fusion Coupler System gives you one common interface - eliminating the need for many different couplers from the 924K through the 972H. This expanded machine compatibility not only allows one machine to use a range of work tools, but also allows one work tool to be picked up by machines of many different sizes. Note: Check with your local Cat dealer for availability of work tools and quick coupler systems.

Operator Environment

Work Comfortably and Efficiently.
Visibility
Visibility is excellent to both the front and rear of this machine. Distortion-free flat glass stretches to the floor of the cab for excellent visibility to the bucket. The cab roof has channels which direct rain off the corners of the cab keeping windows clear. An overhang on all sides of the cab protects the operator from glare. An optional rearview camera is available to clearly monitor movement behind the machine.
Entry and Exit
A ladder with self-cleaning steps keeps debris build-up to a minimum. The ladder is inclined for easy entry and exit. Platforms are wide allowing ease of movement to the front or rear of the machine. The cab door opens a full 180° and latches in place to allow safe navigation to the rear of the machine. A vertically split window on the right-hand side of the cab is provided for easy opening and closing.
Cab and Controls
The cab design has been updated for unmatched comfort and efficiency. A new center display combines the Electronic Monitoring System with the gauge cluster which enabled the control panel on the right front ROPS post to be reduced in size for better visibility. The analog-like gauges have green and red zone indicators so operators can easily see if machine systems are within operating range.
Seat and Armrest
The new seat is wider and the headrest is now adjustable for improved operator comfort. It provides automotive-style lumbar support for maximum comfort. The right hand armrest has been optimized for easier adjustment.
Steering Options
Choices of steering systems are available to provide flexibility for your application.
Conventional Steering
The conventional steering configuration offers a low-effort hand metering unit hydraulic steering system. Load sensing steering directs power through the steering system only when needed. When not steering, more engine power is available to generate rimpull, breakout force, lift force, and results in reduced fuel consumption. The steering column tilts for maximum operator comfort.
Command Control Steering
Command Control Steering is a low effort load-sensing system. Full machine articulation is accomplished with a ±70° turn of the wheel - versus two to three 360° turns of a conventional steering wheel greatly reducing operator fatigue. Steering grip contains the forward/neutral/reverse switch and the upshift/downshift button - allowing the left hand to remain on the steering grip at all times.

Serviceability

Easy to Maintain. Easy to Service.
Hydraulic Service Center
The hydraulic components are all conveniently located behind the hinged right side access ladder at a new single ground level service center improving safety and reducing service time. Accessible from the service center are the transmission and hydraulic oil filters, brake accumulators, pressure test ports, etc.
Electrical Service Center
The electrical service center provides grouped ground level access to numerous electrical features, enhancing safety and convenience for operators and service technicians. It is conveniently located beneath the left platform for access before entering the cab and contains the maintenance free batteries, hood tilt actuation switch and master switch.
Cooling System
The cooling system is readily accessible for clean out and maintenance. With nine cooling fins per 25.4 mm (1.0 inch) and a perforated grill, most airborne debris entering the system passes through the cooler cores. The hydraulic and A/C cooler cores swing out providing easy access to both sides for cleaning. An access panel on the left side of the cooling package swings down to provide access to the back side of the engine coolant and Air-to-Air After Cooler (ATAAC) and jacket water cooler core.
Engine Access
The Cat sloped “one-piece” tilting hood provides industry-leading access to the engine, and if necessary, the entire hood can be removed with the built-in lift points. With the hood closed, quick checks of engine oil levels and the coolant sight gauge can be completed through the side service doors. Panels located behind the tires lift up and can be removed for additional access.

Sustainability

Conserving Resources.
The 962H is designed to compliment your business plan, reduce emissions and minimize the consumption of natural resources.
  • Improved fuel efficiency - less fuel consumed results in lower emissions.
  • Machines are built with a 96% recyclability rate (ISO 16714) to conserve valuable natural resources and further enhance machine end of life value.
  • Improved operator efficiency through enhanced visibility and reduced noise/vibration levels.
  • Product Link family of products and solutions that collect, communicate, store and deliver product and job site information to maximize productivity and reduce costs.
  • Major components are rebuildable, eliminating waste and saving money by giving the machine and/or major components a second life - and even a third life.

Customer Support

Unmatched Support Makes the Difference.
Machine Selection
Your Cat dealer is ready to help you evaluate machine options. From new or used machine sales, to rental or rebuild options, your Cat dealer can provide an optimal solution to your business needs.
Product Support
Your Cat dealer can help you maximize machine uptime with unsurpassed worldwide parts availability, trained technicians and customer support agreements.
Operation
To help you get the most out of your machine investment, Cat dealers offer various training resources to improve operating techniques.
Financing
Financing options are available to meet your needs.

Standard Equipment

ELECTRICAL
  • Alarm, back-up
  • Alternator, 115-amp brushed
  • Batteries, maintenance free (2) 1,400 CCA
  • Ignition key; start/stop switch
  • Lighting system, halogen (6 total)
  • Main disconnect switch
  • Starter, electric, heavy-duty
  • Starting and charging system (24-volt)
  • Receptacle, starting, 24-volt
OPERATOR ENVIRONMENT
  • Air conditioner
  • Bucket/work tool function lockout
  • Cab, pressurized and sound-suppressed ROPS/FOPS
  • Radio-ready (entertainment) includes antenna, speakers and converter (12-volt, 10-amp)
  • Coat hook
  • Computerized monitoring system
  • Instrumentation, gauges: - Digital gear range indicator - Engine coolant temperature - Fuel level - Hydraulic oil temperature - Speedometer/tachometer - Transmission oil temperature
  • Instrumentation, warning indicators: - Air inlet heater - Axle oil temperature - Electrical, alternator output - Engine inlet manifold temperature - Engine oil pressure - Fuel level - Fuel pressure, hi/low - Parking brake - Primary steering oil pressure - Service brake oil pressure - Transmission filter bypass
  • Controls, electro-hydraulic, lift and tilt function
  • Heater and defroster
  • Horn, electric (console)
  • Light, dome (cab)
  • Lunch box, beverage holders and personal tray
  • Mirror, rearview (internally mounted)
  • Mirrors, external
  • Seat, Cat Comfort (cloth) with air suspension
  • Seat belt, retractable, 51 mm (2 in) wide
  • Steering column, adjustable angle (steering wheel - command control steering) and length (command control steering)
  • Wet-arm wipers and washers, front and rear: - Intermittent front wiper
  • Window, sliding (left and right side)
POWER TRAIN
  • Brakes, full hydraulic enclosed wet-disc with Integrated Braking System (IBS) and brake wear indicator
  • Engine, Cat C7 with ACERT Technology and ATAAC
  • Fan, radiator, electronically controlled, hydraulically driven, temperature sensing, on demand
  • Filters, fuel, primary/secondary
  • Filters, engine air, primary/secondary
  • Fuel priming pump (electric)
  • Fuel/water separator
  • Muffler, sound suppressed
  • Radiator, unit core
  • Starting aid, air inlet heater
  • Switch, transmission neutralizer lockout
  • Torque converter
  • Transmission, automatic, planetary powershift (4F/4R)
OTHER
  • Automatic bucket positioner
  • Counterweight
  • Couplings, Cat O-ring face seal
  • Doors, service access (locking)
  • Ecology drains, engine, transmission and hydraulics
  • Fenders, steel (front and rear)
  • Guard, airborne debris
  • Hitch, drawbar with pin
  • Hood, non-metallic, power tilting
  • Hoses, Cat XT
  • Hydraulic oil cooler
  • Kickout, lift and tilt, automatic (in-cab adjustable)
  • Linkage, Z-bar, cast cross tube/tilt lever
  • Oil sampling valves
  • Product Link ready
  • Remote diagnostic pressure taps
  • Remote FNR
  • Service center, electrical and hydraulic
  • Sight gauges: - Engine coolant - Hydraulic oil - Transmission oil level
  • Sun visor, front
  • Steering, load sensing
TIRES, RIMS, WHEELS
  • A tire must be selected from the mandatory attachments section. Base machine price includes an allowance based on a premium radial tire.
ANTIFREEZE
  • Premixed 50% concentration of Extended Life Coolant with freeze protection to -34° C (-29° F)

Engine

Net Power - ISO 9249 211.0hp
Engine Model Cat® C7 ACERT™
Net Power - 80/1269/EEC 211.0hp
Peak Torque (Net) @ 1,400 rpm 669.0ft-lb
Bore 4.33in
Stroke 5.0in
Displacement 439.0in3
ISO 14396/SAE J1995 (imperial) 231.0hp
ISO 14396/SAE J1995 (metric) 234.0hp
ISO 9249/SAE J1349 (imperial) 209.0hp
ISO 9249/SAE J1349 (metric) 212.0hp
Maximum Net Power (1,900 rpm) - ISO 9249/SAE J1349 (imperial) 209.0hp
Maximum Net Power (1,900 rpm) - ISO 9249/SAE J1349 (metric) 212.0hp

Weights

Operating Weight 42141.0lb

Buckets

Bucket Capacities 2.7-3.8 m3 (3.5-5.0 yd3)
Maximum Bucket Capacity 5.0yd3

Hydraulic System

Bucket/Work Tool System - Pump Output 71.0gal/min
Steering System Pump Type Piston
Hydraulic Cycle Time - Raise 6.2Seconds
Hydraulic Cycle Time - Dump 2.0Seconds
Hydraulic Cycle Time - Float 2.5Seconds
Hydraulic Cycle Time - Lower 2.5Seconds
Hydraulic Cycle Time - Rack 2.7Seconds

Service Refill Capacities

Fuel Tank - Standard 70.0gal
Cooling System 11.0gal
Crankcase 7.9gal
Transmission 9.0gal
Differentials and Final Drives - Front 9.5gal
Differentials and Final Drives - Rear 9.5gal
Hydraulic Tank 29.0gal

Transmission

Forward 1 4.4mph
Forward 2 8.1mph
Forward 3 14.0mph
Forward 4 23.6mph
Reverse 1 4.7mph
Reverse 2 8.6mph
Reverse 3 15.2mph
Reverse 4 24.9mph

Axles

Front Fixed front
Rear Oscillating ±13°
Maximum Single-Wheel Rise and Fall 18.5in

Brakes

Brakes Meets required standards.

Cab

ROPS/FOPS Meets SAE and ISO standards.

Tires

Tires Choose from a variety of tires to match your application.

Operating Specifications

Breakout Force 31680.0lb
Static Tipping Load, Full Turn (ISO) 24913.0lb
Static Tipping Load, Full Turn (No Tire Deflection) 26533.0lb

Dimensions

Center Line of Rear Axle to Edge of Counterweight 6.56ft
Center line of rear axle to hitch 5.5ft
Ground clearance with 23.5R25 1.3ft
Height to top of ROPS/FOPS 11.35ft
Lift arm clearance @ high lift 14.48ft
Lift arm clearance @ standard lift 13.13ft
Height to Top of Exhaust Pipe 10.75ft
Height to Top of Hood 8.0ft
B-Pin height - standard 13.72ft
B-Pin height - high-lift 14.73ft
Wheelbase 11.0ft
B-Pin height @ carry - standard 2.18ft
B-Pin height @ carry - high-lift 2.45ft
Rack Back @ Maximum Lift 59.5Degrees
Dump Angle @ Maximum Lift 48.2Degrees
Rack Back @ Carry 48.5Degrees
Rack Back @ Ground 40.0Degrees
Height to Center Line of Axle 2.45ft