our customer facing solution, available as app and portal, reflects our commitment to provide the best digital solutions to meet your needs. It brings a host of services at your fingertips, so you can focus on your business. Ordering genuine Cat® parts, recommended parts based on your equipment serial#, viewing current prices & availability, managing your fleet, searching for parts, booking services and tracking orders are now easier than ever. What’s more, the solution also shows parts required for your upcoming preventive maintenance so planning is made easier, so you can plan the replacement / repair accordingly. Now available in 3 languages; Hindi, Tamil and English for your convenience.
The GmmcoAssist App can be downloaded to your mobile device or you can use the GmmcoAssist portal from your laptop/desktop.
Login with Portal
Discounts on Parts
The app allows you to avail discounted prices on parts as you shop through the catalog.
Free of Cost (FOC) Redemption
You can view all your existing FOC (Free of Cost) and redeem them against parts orders. This serves as an alternate payment method!
End-to-end Parts ordering and payment
Ordering parts now easy. Just open the app, select the compatible parts, pay online and you are done.
View Parts catalog by Serial number
Compatible Machine parts arranged with serial numbers not only helps identify parts fasters but also eliminates any error in ordering the parts.
View Prices of Parts and estimated despatch time
With prices of each part mentioned upfront, you can make an informed decision without any worry. The app also indicated the estimated dispatch time so that you can plan better.
Quotes Raised Offline will be available
The app also shows the quotes raised through other channels (offline) making it a seamless experience for you.
Realtime Order & Shipment Tracking
The app integrated with the logistic system to give you the current status of your order and realtime tracking of the shipment.
Schedule & Plan Services
You can schedule and plan service of your equipment well in advance to avoid any major breakdown. This also helps in increasing life of the equipment and improving productivity.
Raise a Service Request & Track Status
The app allows you to raise a service request anytime, anywhere. You can also track the status of your request so that the work can be planned well in advance.
View Service History
You can view you service history on the Go Online App in just few clicks.
Request for Service Reports & Invoices Anytime
The app allows you to place request for service report and invoice from the comfort of your home or office.
Know and Pay Pending Payments
You can not only check your pending payments but also make payments online without having to visit the branch.
View & Manage Fleet
With the Go online app managing your fleet is easier than before. This allows you to keep track of your fleet’s health no matter where you are.
No more errors when choosing from catalog:
The app displays parts compatible with for your equipment as well as the serial numbers. This eliminates the possibility of any error in ordering the parts
Manage your scheduled services:
With Go Online App, you can manage your equipment’s service online. This helps you maintain the health of your equipment without any downtime.
Complete visibility on parts shipment:
You can check the current status of your order and track the shipment in realtime allowing you to plan for your maintenance well in advance.
Improve your operational efficiency:
From ordering parts to scheduling service of you equipment, the Go Online app offers host of service that not only helps you improve efficiency but enhances the productivity of your fleet.
